FAQ
Frequently Asked Questions about our Hosting Solutions
What Is Web Hosting?
Web Hosting is a service that allocates space and resources on a server specifically for the files that make up your website. It allows you to publish your website on the internet so your audience can access it and view it.
That’s a loaded description of Web Hosting. Let’s look at a wider view of it.
Just as you need a physical location if you want to construct a store, building or house, you need a physical location for your website. All of the files (text, images, databases, videos etc.) that your website is made up of takes up space. While a domain name is essentially the address of your website, all of your website’s files need to be stored somewhere. Web Hosting gives you that storage place.
Your files are stored on a server. A server is basically a very powerful computer that stores those files, but also is designed to deliver them to your visitor’s web browser. The server where your website’s files are stored is given an IP address. This IP address allows your visitors’ computers to find your website to view it.
Do I Need Web Hosting?
Yes. Web Hosting is absolutely essential If you would like to have a website published online for the world to see. A common thought is that registering a domain name is all that is needed to have your website online. Yes, a domain name is an important part of the puzzle as this is the address your visitors will type into their browsers to access your site. Web Hosting, on the other hand, is what makes it possible for your web site to be accessed by your visitors.
Web hosting is essentially the space you buy on a server that stores all the pieces that make up your websites. Once you your website is hosted by BigDiv Hosting, your visitors will be able to access your site by typing your domain name into their internet browser. Their computer is then connected with the server where your site is being hosted. The server then delivers the files that comprise your website to your visitors’ browsers so they can view your site.
Which Web Hosting Plan Should I Buy?
We highly recommend that you select our STARTER Web Hosting package if you’re building your first site. Select our CREATOR Web Hosting package if you’re a YouTuber looking to have some online real estate of your own. Select our DEVELOPER Web Hosting package if you’re a seasoned developer looking to manage all of your sites from one place and also if you want to get first dibs on our client gigs.
Did we mention that all of our plans provide extremely fast page load times? Even if you don’t sell anything on your site, you should care about your site’s speed. After all, a slow page also negatively impacts your bounce rate and your visitor satisfaction rate. Not only that, but site speed is included in search engine ranking algorithms. That means your faster site can get a rank boost over competing slower sites.
Remember that our Web Hosting solutions are completely scalable. That means we’ll have a Web Hosting solution perfect for you even as your site and your resource needs grow.
What makes BigDiv Hosting different?
At BigDiv Hosting we design our products for three specific niches. Those niches are Starters, Developers and Content Creators.
We think our products can serve those niches better than any other hosting provider out there. We design our products specifically for those three types of people. There is a progression from beginner to developer and we want to help you along that path if that is your goal. Some people just want to get a single website up and running quickly without wanting to become an expert developer. Our STARTER plan is a great fit for both of these types of people.
Developers manage multiple websites using multiple domains. Those can be projects under development as a hobbyist/entrepreneur or they can be client sites that you manage for a profit. Our DEVELOPER plan is built for multi-site development under a single hosting account for ease of development. Ask about our staging environment where you can safely test changes to your website before you roll them out to visitors. Now you never have to worry about breaking your site.
- One-Click Staging Setup
- Push or Pull Changes Between Staging and Production
- Easily Apply Changes into Your Live Site
Another plan we offer is our CREATORS plan. Most often we think of YouTubers when content creators are mentioned. YouTubers looking to build a website are a perfect fit for our Content Creator plan. You can easily add an eCommerce shop to your site to sell your merch. The increased amount of storage on our CREATORS plan is purposeful so you can display video from your website. Our CREATORS plan is meant to help you build your fanbase. Creators are a large industry and not just limited to YouTubers. We welcome anyone who is focused on engaging with a specific target audience to look into our CREATORS plan.
You may not be sure which plan to get started with. The good news is that our plans are completely scalable. That means that as your website grows, so can your hosting plan. Our team can help seamlessly move your sites and account into a higher resource Hosting plan if you outgrow your existing plan. And if you happen to outgrow your STARTERr Hosting package, we’ll even help move you into one of our other Hosting solutions. The good news is that you can stick with BigDiv Hosting for the entire life cycle of your website. We’re excited to grow with you!
Get started now! You make amazing projects and need a Hosting provider who can keep up. That’s BigDiv Hosting! You’re going to absolutely love our hosting service! What are you waiting for? Give both your site and business the boosts they deserve! Choose BigDiv Hosting!
What Is A Domain Name?
A domain name is a string of text that maps to an alphanumeric IP address, used to access a website from client software. In plain English, a domain name is the text that a user types into a browser window to reach a particular website. For instance, the domain name for Google is ‘google.com’.
The actual address of a website is a complex numerical IP address (e.g. 172.16.0.2), but thanks to DNS, users are able to enter human-friendly domain names and be routed to the websites they are looking for. This process is known as a DNS lookup.
Each hosting account at BigDiv Hosting requires a primary domain name. When you setup your hosting account you can register a new domain name through our site or you can transfer a domain you already own to BigDiv Hosting. This domain will serve as the primary domain name on your hosting account.
Do I Need A Domain Name?
Yes. To build a website you need both a domain name and a hosting account. The domain name is where people point their browser to get to your website. The hosting account is where your files are stored that are served up to the people browsing to your domain name.
How Do I Get Started With A Web Hosting Account?
You’ll have an easy time getting started with your new Web Hosting account! After you have purchased your BigDiv Hosting Web Hosting package, you will be sent a Welcome Email with login details to the My BigDiv Hosting control panel. My BigDiv Hosting includes everything you need to manage your Web Hosting account. You will find important information in your control panel including:
- Email Login Information
- FTP Connection Details
- SSH Connection Details
- cPanel Login Details (cPanel is the control panel you will use to manage your websites, files, email, databases and more. You will also find Softaculous in your cPanel control panel. Softaculous gives you the ability to install the web’s most popular software to your web hosting account with 1-click. Install software like WordPress, Drupal, Joomla, Magento and more in a matter of seconds.
Publishing Your Website
To publish your web site’s files so your audience can view it, upload the files to your account’s public_html directory. You are able to update your web site files whenever you want to. However, your audience will not be able to view any files not included in the public_html directory (or within the subdirectory beneath public_html).
Configuring Your Domain Name
If you have a domain name that was not purchased from BigDiv Hosting that you would like to use with your BigDiv Hosting account, you will need to update that domain’s nameservers (DNS). You won’t have to do this if you bought your domain from BigDiv Hosting. It has already been done for you.
The nameservers and their IP addresses are listed in the Product Details of My BigDiv Hosting. The nameservers for your web hosting account are ns1.bigdivhosting.com, ns2.bigdivhosting.com, ns3.bigdivhosting.com, and ns4.bigdivhosting.com.
Requesting A Free Website Migration
Do you have an existing website that you would like to migrate to BigDiv Hosting? BigDiv Hosting will migrate it from your previous host for free! You can request your free website migration by completing this form.
What software can I use with my hosting account?
At BigDiv Hosting we design our products for three specific niches. Those niches are Starters, Developers and Content Creators.
We think our products can serve those niches better than any other hosting provider out there. We design our products specifically for those three types of people. There is a progression from beginner to developer and we want to help you along that path if that is your goal. Some people just want to get a single website up and running quickly without wanting to become an expert developer. Our STARTER plan is a great fit for both of these types of people.
Developers manage multiple websites using multiple domains. Those can be projects under development as a hobbyist/entrepreneur or they can be client sites that you manage for a profit. Our developer plan is built for multi-site development under a single hosting account for ease of development. Ask about our staging environment where you can safely test changes to your website before you roll them out to visitors. Now you never have to worry about breaking your site.
- One-Click Staging Setup
- Push or Pull Changes Between Staging and Production
- Easily Apply Changes into Your Live Site
Another plan we offer is built for Content Creators. Most often we think of YouTubers when Content Creators are mentioned. YouTubers looking to build a website are a perfect fit for our Content Creator plan. You can easily add an eCommerce shop to your site to sell your merch. The increased amount of storage on our Content Creator plan is purposeful so you can display video from your website. Our Content Creator plan is meant to help you build your fanbase. Creators are a large industry and not just limited to YouTubers. We welcome anyone who is focused on engaging with a specific target audience to look into our Content Creator plan.
You may not be sure which plan to get started with. The good news is that our plans are completely scalable. That means that as your website grows, so can your hosting plan. Our team can help seamlessly move your sites and account into a higher resource Hosting plan if you outgrow your existing plan. And if you happen to outgrow your STARTER Hosting package, we’ll even help move you into one of our other Hosting solutions. The good news is that you can stick with BigDiv Hosting for the entire life cycle of your website. We’re excited to grow with you!
Get started now! You make amazing projects and need a Hosting provider who can keep up. That’s BigDiv Hosting! You’re going to absolutely love our hosting service! What are you waiting for? Give both your site and business the boosts they deserve! Choose BigDiv Hosting!
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